Providing their clients with exceptional customer service is the mission of The Buffington Group

 
Rob was very accessible for the many questions we had, being first-time buyers, as well as time for the many properties we viewed. We felt very comfortable with Rob as our Realtor. He facilitated us in the initiation and continuation of the search process. He was there as a guide and helped direct our attention to things we may have not initially noticed. We appreciated his patience and continued support when we were in the closing process of our new home. We would highly recommend Rob to any first-time buyer and will surely use his services if our need arises again.
— Nicole & Daniel Brooks
Moving from one state to another is always stressful, but Rob went more than the extra mile to make both my purchase and move as smooth as possible. First and foremost he found the house that fit me the best and as I am getting settled in, I realize how perfect this purchase was for me...His pleasant demeanor and no pressure approach-coupled with his excellent service-put him at the top of my list of people I’ve ever done business with recently. I will recommend him to anyone who is looking for an agent. In a word, he is awesome.
— Bill VanPatten
When my wife was transferred to Michigan we had less than two months to find a home. Rob came highly recommended and certainly proved his worth, time and again. He tirelessly researched and showed us 32 homes in a four week time span. His commitment and professionalism in helping us smoothly relocate during a stressful time is to be commended. Rob was attentive to what we desired in a new home and provided us with superb guidance. We not only worked with a great Realtor we also made a great friend.
— Richard & Trenda Loucks
 
Rob Buffington worked with me in finding my new home in East Lansing. It took me over a year to find my “perfect” house and Rob worked diligently with me throughout the entire process...I never felt pressure from Rob to purchase a home that was not a good fit for me or even make an offer on any home...If you want a conscientious, hard-working, responsive Realtor, I highly recommend Rob Buffington. He is there to help you through each step of the process in finding your dream home and although you are not his only client, he give you the individual attention that makes you feel as if you were.
— April Allen
 
Rob has a wealth of knowledge and experience and demonstrated a great understanding of the contract details, negotiation etiquette and documentation. Additionally, Rob understood when I need to make changes to our schedule due to unexpected circumstances and was flexible to accommodate me. I felt like I was receiving personalized service, as Rob returned phone calls promptly and he was also available evenings and weekends. He made me feel like I was his only client...Rob went above and beyond in his role as a Realtor and I am a completely satisfied customer.
— Sandy Carter
I was so impressed with the services rendered by our Realtor, Michael Larson. He gave 200% to meet our goals of trying to buy a second home close to our adult children. The daily listing updates online were helpful! Michael found the house that we ended up buying. He was always professional, friendly and honest. I would recommend him to anyone.
— Phoebe Bernhardt
I can’t thank Rob enough for the great job he did marketing our home. I don’t know if it was due to his incredible prominence on the web, the vast resources or his personal charm but there was never a shortage of potential buyers wanting to see our house. I suspect the key to his remarkable success is not only his wealth of experience in the real estate business but also his unfailing warmth and graciousness and the day-to-day contact he provides. I would highly recommend Rob to others!
— Kristin Motz
 
With Rob, after a couple of conversations, he was tuning me onto properties I had completely overlooked and one ended up being the property I wanted...as we neared the closing date, one of the sellers left the country. The seller’s agent did not plan ahead for this, which almost sunk the deal. The title company also had a number of issues which also almost sunk the deal. If it had not been for Rob, keeping the circus that was our closing together, I would have lost the property. Most agents would have given up because it took a lot of time and effort but Rob was committed and kept my best interests in front of all others.
— Jon Wilcox
 
As we searched for a new house over the past two years, we needed a Realtor who listened well. We needed someone who would be responsive and timely when potential opportunities came up. We needed a knowledgeable guide to help us navigate the real estate market. Once we had a house in sight, we needed a persistent and attentive advocate who would keep the purchasing process moving forward. We’re grateful Rob Buffington helped us in all of these ways and more. We don’t hesitate to recommend Rob to others who have needs like ours and are looking for a savvy Realtor who will diligently work on their behalf.
— Brian & Catherine Flowerday